top of page
423.202.2248
Frequently asked questions
You must give 48 hours notice for cancellations or you will owe a missed services fee before being allowed to rebook.
Same Day Cancellation ------- 50% of Service Scheduled
No Call/No Show -------- 100% of Service Scheduled
If this is not paid in full we will not be able to rebook your service.
Please respond to confirmation texts the same day they are sent or the services may be canceled du to no response.
Yes! Please come with clean dry hair for the best possible color experience. We must retrain our thought process on this as products now have no ammonia and are not as aggressive at breaking through oil or product build up. Highlights will be prettier and grey coverage will be much better with clean dry hair.
bottom of page